State Farm® Insurance Agent Charity Andersen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donald Coulter
July 2, 2024
"What a waste of time. Told us we were covered so I cancelled my old policy. Then State Farm or the underwriter tells us we need a build an access or set of stairs up to a fire escape or we'll get dropped. Scrambling in the middle of the night to get the old policy rewritten which isn't easy in a fire area. In her response she says that she was responsive and spent a lot of time with us. She wasn't honest with us. Never did she say that we were subject to underwriting and not to cancel the old policy. And our structure is not at risk of death or some other insurance drama. Stay away! In response to her comments, our property does not need repairs. The cabin has an outside ladder for wintertime access. It was built that way and signed off by the County Building department. There are other ways to address the underwriters concerns, but they weren't willing to listen. Fortunately I was able to re-write my old policy and keep coverage"
"Donald, unfortunately your home had a serious risk for injury or even death potential and State Farm underwriting chose to not insure your home if you did not want to make the repairs. When you transfer the risk to an insurance company, they have the right to deny or ask for repairs to support their decision to take on half a million dollar risk. If you chose not to make those repairs needed to be insured by the best insurance company, then that is your right to do so. State Farm did insure your home during the underwriting process. Additionally, I spent numerous hours with you and your family on the phone and on your application and I would not consider this a waste of time. My customer service to you was always very responsive and timely. "
Julie Kunde
November 28, 2023
"We have had nothing but the best experience with Charity and her State Farm Team! We have moved all of our personal and business policies to State Farm because of the great coverage and pricing as well as the amazing people in their office. They are very responsive and we always feel like we are very well taken care of. I recommend them to everyone!!"
"Thank you so much for the 5 Star Review of Charity Andersen Insurance and Financial Services. We are so glad to be your number one choice as your risk management company insuring your business and personal home and autos. Having you as our customer is such a joy! Thank you for supporting my small business!"
Alison Salyer
November 13, 2023
"I have been a policy holder with this State Farm agency since 2016 and have always been pleased with their service, professionalism, insight, and kindness."
"Thank you for the review Alison! We are so happy to help you with your auto and home insurance needs here at Charity Andersen Insurance and Financial Services. You are very important to us and we appreciate you!"
Bobbi Altman
November 7, 2023
"Kool"
"I love that you think we're kool here at Charity Andersen Insurance and Financial Services. We are so happy you are a part of our family!"
John John
July 2, 2023
"Best service ever!"
"Thank you for the 5 Stars! "
Teresa Davis
May 4, 2023
"Charity and staff are a great asset to the State Farm family. I was immediately welcomed into her office when acting as a POA for an elderly friend. The issues were solved immediately. Personally, I was not a State Farm customer, however, after the personal treatment I received, it was only a matter of drawing up paperwork that I became part of the State Farm family. Having readily available agents for all needs is a blessing, especially in our senior years with an ever changing world. One can't go wrong with Charity's personality, expertise and character!"
"Teresa, thank you so much for this review. We are so lucky to have a part of our McCall SF Family!"
Heather Lundberg
April 13, 2023
"Charity and Hanna are amazing ladies and always a pleasure to work with. They go beyond to get you the best options and deals to fit you."
"Heather, we just adore you! Thanks for always coming in with a big smile on your face. "
Ronald Larimore
October 3, 2022
"I don't do business with state farm but was in a fender bender with someone that does they were very nice to help me get things done and Hannah was great need more people like her the world would be much better"
"We appreciate you taking time to give us a review. Thank you!"
Day Howell
August 10, 2022
"We had a total loss auto claim a few weeks ago. Having something of this magnitude happen was very discombobulating. Charity helped us navigate the claim reporting process with genuine concern and the highest level of professionalism. She was there to help us with anything we didn't understand throughout the claim process. She was our advocate, insisting that our claim representatives make sure we understood what was happening, what would be next and what, if anything, we needed to do. She was our anchor in rough seas. We recommend Charity to anyone and everyone who will listen. We're thinking of having t-shirts made... "Ask me about my State Farm Insurance Agent". Truly, if you're looking for someone to be in your corner, call Charity."
"Day - having a total loss is not ideal and you handled it with grace. We appreciate the positive feedback. "
Peggy Reile
July 26, 2022
"Charity was so helpful and friendly. She's very knowledgeable and is easy to talk to."
"Thank you Peggy! I definitely strive to be easy to talk to. I appreciate the feedback. "
Milly Hansen
July 23, 2022
"She is a hoot! And pretty good at her job"
"Love this Milly! Thank you for giving us 5 stars"
Dan Pierson
July 14, 2022
"I have switched my insurance to State Farm as I had a horrible experience with a different insurance company. I am now very leery of any insurance company, however shortly after I changed my insurance to State Farm I made a claim and it was a great experience, very professional and felt as though my agent Charity Andersen totally had my back and went out of her way to achieve total satisfaction. I would recommend Charity and State Farm for any insurance needs Dan Pierson"
"Dan, you are such a pleasure to work with and we're so glad you are a part of our SF Family!"
Ellie Morgan
March 1, 2022
"I switched my car insurance to State Farm today after speaking with Brett. He helped me understand the differences between my policy & a policy through State Farm, and not only got me better coverage, but saved me money! Had a great experience and will be recommending to friends and family!"
"Thank you for switching and trusting in us! We are here for whatever needs you have. "
Lexi Dean
February 23, 2022
"Charity Anderson is warm, friendly, professional, and well versed in all things insurance. We are very pleased to have her as our local SF agent! Lexi"
"Lexi, you are just the sweetest. We can say the same about you and the way you treat your customers. "